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Customer Service

The Middlefield Banking Company

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How Can We HELP?

What the Customer Support Center can do for you:

  • Answer account balance inquiries
  • Unlock online banking accounts
  • Process check reorders
  • Verify account transaction history and file disputes for possible fraudulent transactions
  • Process stop payments requests

When and how can you reach the Customer Service support Center?

  • By Phone ...
    • The Customer Support Center will be available to assist you:
      • Monday-Friday from 8:00 AM to 7:00 PM
      • Saturday from 8:00 AM to 3:00 PM
    • You can reach the Customer Support Center by dialing 888-801-1666
  • Or Use This Form ...

Lost or stolen credit card?

During the Customer Support Center hours call 888-801-1666. After our Customer Support Center hours, you can report a lost/stolen debit card by calling 800.472.3272.

Fill out the form as completely as possible so that we can get you the right information as quickly as possible. Items marked with an need to be completed. Thank you!

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