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25201 Chagrin Boulevard
Suite 120
Beachwood, OH 44122

Phone: (216) 359-5580
Fax: (216) 359-5581

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    118 South Main Street P.O. Box 135 - Ada

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Middlefield Bank's New Personal Banking App Look

Coming Soon: Mobile Banking Update

MB’s Personal Mobile Banking app will have a fresh new look starting on Thursday, April 18. We encourage you to update your app! Please visit your app store or see the instructions below to enjoy the new look. You are not required to update to continue utilizing mobile banking.

The app has a new name, colors, icons, and logos with the same features and functions for everyday banking. Also, the MB Business Mobile Banking app will get its fresh new look coming in late May.

 

Instructions To Manually Update Your App After April 18

Update an Apple (IOS) App:

  • Open the App Store.
  • Tap your profile icon at the top of the screen.
  • Scroll to see pending updates and release notes.
  • Tap Update next to an app to update only that app, or tap Update All.

Update an Android App:

  • Open the Google Play Store app.
  • At the top right, tap the profile icon.
  • Tap the app you want to update.
  • Tip: Apps with an update available are labeled "Update Available".
  • Tap Update.

Need Additional Help?

If you need additional support beyond the instructions here, please reach out to our Customer Support Center at 888.801.1666 or via CustomerSupportCenter@middlefieldbank.com

If you are unable to update your device, please see the requirements below:

Minimum device operating system support:

  • Android 10.0
  • Apple iOS Versions Supported – iOS 15, iPadOS 15

To ensure the highest levels of security, devices that are not eligible for upgrade to at least the minimum supported OS version are prevented from installing and/or using the mobile banking app. Operating system updates made generally available by Apple and Google at the time of publication of this document are supported by app versions released after the effective date of this document.

Network Support:

Mobile Banking only supports TLS 1.2 for app communications. Any device or browser that does not support TLS 1.2 will not be able to connect to Mobile Banking services—even if the device is on a supported operating system version. This is being enforced to comply with security mandates from regulatory authorities and ensures secure communications for mobile banking users.